Refund Policy

Policy Overview

As part of customer-focused handling, lovewellnes applies the following returns, exchanges, and refunds condition carefully: The following terms describe the return, exchange, and refund standards that lovewellnes applies to eligible purchases.

Our Approach to Non-Returnable Items

To support predictable handling, lovewellnes sets the following returns, exchanges, and refunds expectation formally: Customized products, clearance items, gift cards, and opened intimate or hygiene-sensitive products are not returnable unless they are defective, damaged, incorrect, or otherwise protected by applicable law.

30-Day Returns and Exchanges: What to Know

At lovewellnes, we accept no-reason returns and exchanges requested within 30 days from the delivery date. lovewellnes records this point plainly for timely communication.

lovewellnes addresses this returns, exchanges, and refunds point clearly through predictable handling: Contact support@lovewellneswillow.shop or 512-717-4112 prior to mailing a return. We will provide return instructions and a prepaid return label or an equivalent no-cost return method.

Return Address: What to Know

As part of order-specific resolution, lovewellnes applies the following returns, exchanges, and refunds condition specifically: The default return address is 3350 Tyler Ave, El Monte, California, 91731, United States. Please do not mail a return until return instructions have been provided.

Refund Timing

For documented service, lovewellnes states this returns, exchanges, and refunds rule formally: After the return is received and inspected, approved refunds will be issued to the same payment method used for the purchase within 5–10 business days. A bank or card issuer may need additional time to post the credit.

Our Approach to Return Shipping

Under lovewellnes's published returns, exchanges, and refunds standard, this point is communicated clearly through order-specific service: lovewellnes pays return shipping for approved no-reason returns and exchanges and for items that are defective, damaged, incorrect, or incomplete.

For order-specific support, lovewellnes states this returns, exchanges, and refunds rule carefully: Items should be returned with all included components and, when reasonably possible, in their original packaging. Reasonable inspection does not limit any non-waivable consumer right.

Merchant Information

Business name: lovewellnes
Brand/store name: lovewellnes
Email: support@lovewellneswillow.shop
Phone: 512-717-4112
Physical address: 3350 Tyler Ave, El Monte, California, 91731, United States